Paratransit • • •
Hart to Heart Transportation provides paratransit services available 24 hours a day, 7 days a week, as well as fixed route services. Through our Transportation division, Hart to Heart's paratransit services provide solutions to the mobility needs of the community, with care and reliability.
- Flexible and fixed route services
- Non-emergency medical transportation
- 24-hour reservation and dispatch services
- Vehicle maintenance
- ADA compliant operations
Presently, Hart to Heart offers paratransit services throughout New Castle County, Delaware including the Greater Wilmington and Newark, DE regions. Additionally, Hart to Heart services smaller venues throughout Maryland and Delaware, including private hospitals, individuals and medical assistance programs.
Hart to Heart's paratransit contracts comply with ADA guidelines and all drivers are subject to state background checks, pre-employment screenings, random drug and alcohol testing, and post accident/reasonable suspicion testing.
Hart to Heart partners with communities and organizations to ensure passengers are provided with safe transportation, that is on-time and reliable. Whether the need is fixed route support or specialty door-to-door transport, Hart to Heart's paratransit services offer cost-effective solutions, with the utmost quality and reliability communities need.